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Customer Relations Manager, Saw You At Sinai
Posted date [Jun-19-2017]
(ID: 4643)
Customer Relations Manager








Saw You At Sinai


Jamaica, NY


$14 - $17 an hour - Part-time





Manager, Customer Relations for the Jewish dating site ‚Saw You At Sinai‚





Organization Description:





SawYouAtSinai.com is a Jewish matchmaking site created in November 2003. SawYouAtSinai.com combines the reach of the internet, sophisticated technology and the personal touch of a matchmaker to send members quality and compatible matches. The site currently has over 30,000 members, 350 matchmakers and 2,700 people have gotten engaged through the site. JRetroMatch is the outgrowth of SawYouAtSinai and benefits the Conservative, Reform and Unaffiliated Jewish Singles Community.





Key Responsibilities:





Provide excellent and personalized member and matchmaker support





Monitor, maintain and enhance website quality





Increase signups through targeted social marketing





Job Tasks include:





Customer Interaction :





Member welcome calls, to create a personalized introduction to the website


Email and phone support for both customers and volunteer matchmakers


Resolve questions and/or complaints in a quick and courteous manner


Minimize future issues by determining root causes and recommending improvements


Maximize profile completion by ensuring members understand site


Screen quality of members and matchmakers





Site Evaluation





Identify ways to improve usability of site and services


Test new functionality


Assist in maintaining quality of site, including: ensuring quality of profiles, upholding member standards and monitoring proper matchmaker-to-member interaction





Social Media Marketing





Manage content on Faceboo, Instagram and Twitter to disseminate our success


Manage marketing campaigns on social media platforms





General clerical duties to include:





Assist founder with special projects and daily business needs





Ideal candidate should have:





Excellent communication skills and pleasant manner





Proficiency in Microsoft Office (Word, Excel, etc)





Ability to multi task and prioritize; highly organized with close attention to detail





Excellent grammar and proper writing technique for business correspondence





Bachelor‚s degree, but current college seniors are welcome to apply





Location: Jamaica Estates, Queens





Hours: Flexible, 24 ‚ 40 hours/week





Salary: $14.00 - $17.00 per hour commensurate with experience





Job Type: Part-time





Salary: $14.00 to $17.00 /hour





APPLY HERE: https://www.indeed.com/cmp/Saw-You-At-Sinai/jobs/Customer-Relatio n-Manager-a16da24adf25ed54?q=Saw+You+At+ Sinai

Candidates will not contact you directly. Any relevant candidates will be forwarded by our staff.
Job Title Customer Relations Manager, Saw You At Sinai
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