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The College Board - Email Quality Analyst
Posted date [Aug-25-2016]
(ID: 4389)
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HC20160408-19034 -- Email Quality Analyst

The College Board, the national educational organization, is conducting a search for an Email Quality Analyst. This position can be based out of the New York, NY office.

POSITION SUMMARY

The Email Quality Analyst has primary responsibility for assuring that all College Board emails are produced to the highest standard and delivered free of errors. Additionally, the Email Quality Analyst will be responsible for providing analysis and reporting of marketing campaigns and email marketing benchmarks. The Analyst works within the Email Services team to provide quality assurance reviews and input throughout the process including developing, personalizing, targeting, scheduling and launching email campaigns.

This role involves reviewing all College Board email campaigns for content and link accuracy, and personalization. Additionally, the Quality Assurance and Reporting Analyst is responsible for maintaining quality assurance documentation and other resources.

RESPONSIBILITIES
Partner with the Email Services production team to understand key campaign parameters and inputs
Ensure all email campaign processes are followed
Functional email testing to confirm accuracy
Support production best practices and help ensure efficiency and accuracy of email delivery
Ensure that emails are properly reviewed to meet brand guidelines
Provide analysis of large email marketing campaigns and benchmarks

QUALIFICATIONS
Bachelors Degree
Minimum 2 + years related experience in email production and quality assurance
Familiarity with list management
Experience working with ESP, Epsilon Dream a plus
Experience presenting clear and meaningful data with conclusion and recommendations
Experience reviewing both technical and editorial processes for accuracy and overall quality
Knowledge and experience with quality assurance processes, procedures or techniques
Certification or documented training in quality assurance processes and procedures is a plus
Knowledge of best practices in email coding is a plus



Related Skills & Other Requirements:
Highly organized and experienced in handling multiple projects, with attention to detail and command of project specifications; ability to set priorities, manage workload during peak periods and attain goals
Ability to work collaboratively as part of a team
Strong focus toward excellent customer service
Attention to detail a must
Ability to work effectively in a fast-paced environment
Ability to prioritize and manage multiple projects and customer schedules Strong communication skills
Strong organizational skills

BENEFITS

We offer our employees an outstanding benefits package which includes 4 weeks of paid time off, a generous retirement plan, tuition reimbursement and ongoing professional development and training.

The College Board is committed to diversity in the workplace and is an Equal Opportunity Employer. The College Board participates in E-Verify, a service of DHS and SSA, where required.

MISSION

The College Boards mission is to connect students to college success and opportunity. We are a not-for-profit membership organization committed to excellence and equity in education. Among our best-known products are the SAT®, PSAT/NMSQT®, and Advanced Placement Program®.

APPLY

Please apply by visiting our Careers page at www.collegeboard.org/careers and submitting your resume and cover letter.

Candidates will not contact you directly. Any relevant candidates will be forwarded by our staff.
Job Title The College Board - Email Quality Analyst
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